Purchase Guideline

We want you to have a great shopping experience with us and enjoy your purchases. The following tips will help you find the right products and feel comfortable with your purchases.



Most of our clothes are UK/ EURO and Asian size and some of the products are “Free” size. UK/ EURO and Asian size tend to run small. Please refer to our  Size Chart for references. 


Color/ Performance

Due to the difference between different monitors and manufacturers, the picture may not reflect the actual color of the item. We guarantee the style is the same as shown in the pictures, but might not be the same performance on different bodies as on the model.



Most of our products are made of high quality material which provides flattering fitting for different body shapes.  



Unless it specify on the description of the products otherwise, no accessories will come with the products.


Stock availability

Since our stock turnover rate is high and some brands/ designers produced limited quantity on the items,  products are subject to stock availability.



We accept PayPal and Credit or Debit Card. It is easy and safe. PayPal allows you to pay by credit cards, debit cards, bank transfers and PayPal account balances. We apologize that we cannot accept other payment methods like check or postal orders.

If you do not have PayPal account, please feel free to sign up and learn more about PayPal at www.paypal.com.


If you pay by Credit or Debit Card, you DO NOT need PayPal account. Simply click "Check out with PayPal" and follow the instruction to complete the transaction.  For more details, please visit How To Pay page.

Item will be shipped to Paypal shipping address only except special notes from buyers.



We offer FREE SHIPPING on ALL orders worldwide and our delivery method depending on where the item will be shipped from.  Shipment might ship out in multiple packages from different warehouse depending on the individual order.  For more information, please visit SHIPPING page on the menu.


Return/ Exchange

We accept refunds or exchanges on the defective items ONLY. Refund will be made on "Sold Out/ Out of Stock" items. Return/ exchange must be made within 14 days upon receipt with the original package. Shipping fee is non-refundable. Buyer pay returns shipping fees.  You can find all the details on Return/ Exchange Page.

Shall you have any question? Please feel free to contact us at citycharmstyle@gmail.com or via our Live Chat.

Happy shopping!